The World’s #1 Cloud Business Software Suite
One unified business management suite, encompassing ERP/Financials, CRM, and eCommerce for more than 24,000 customers.
Based in California, Oracle NetSuite offers a Business Management Suite that is applicable to a wide range of industries, including; business services, manufacturing, high tech, retail and wholesale.
The solution is highly scalable being used by SME’ through to Global Enterprises. The following is from the latest Gartner* review. Whilst this focusses on midmarket and larger organisations, SMEs like Highpoint benefit from the same features and benefits.
Gartner considers Oracle NetSuite to be a Leader due to its ability to execute and completeness of vision and lists the following strengths:
Scalability and global reach: NetSuite is proven and established in targeting the lower midmarket (annual revenue of more than $50 million and less than $500 million), although Gartner has spoken to clients that have successfully deployed it in companies with revenue higher than that. Multiple reference customers surveyed remarked on the solution’s ability to scale with their organizations’ evolving requirements. More than 60% of NetSuite customers operate in more than one country and are able to adjust for currency, language, taxation and legal compliance differences at the local level, and take advantage of global business consolidation.
Customer satisfaction: NetSuite’s reference customers continue to score it in the top quartile for overall client satisfaction. It received high scores in evaluation/contract negotiation, deployment and integration, and service and support. Its reference customers also praised its value for money spent, the ability to understand the client’s needs and timeliness of vendor response. Reference customers cited the value of NetSuite’s SuiteSuccess methodology, which keeps deployments on track by focusing on delivering industry-specific best practices that minimize risks and accelerate ROI.