Our provider did not include Sales Invoice processing in the way the college required it and was not able to provide a viable solution for Sales Invoice processing through consultancy either.
Highpoint was able to provide a working solution for the issue.
Highpoint are our ``go to`` organisation for all things ERP. The standard of their work is great and they really listened to us with regard to our issues and challenges and then worked with us to provide a solution.
Our consultant Ben was very knowledgeable and that gave us the confidence to really explore what the system could do for our organisation.
Our delivery partner, Highpoint, ensured the core modules were implemented on time to allow us to pay staff, suppliers and adopt our new automated control framework via the configured workflows.
Highpoint ensured all key stakeholders were kept informed on progress/implementation throughout.
Highpoint provided the initial training during our ERP implementation and additional training for new staff joining the teams and before we implemented new functionality. They has also assisted with some small implementations of additional functionality after the initial implementation. highpoint have worked with us & have been excellent trainers who are very knowledgeable. Highpoint have also been very adaptable to working with a global organisation and have moved most of their training online to provide us with virtual training across many time zones and have also customised their training to meet our specific needs.
Throughout our implementation, the communication was good and the consultants worked with us to make the changes we needed to ensure our system worked for us. Nothing was ever too much trouble and the implementation was painless.
Ensure you spend as much time as possible with the consultants to allow for knowledge transfer. Our consultant was so knowledgeable across all modules which was a brilliant asset to us.
They have an excellent ability to adapt, be creative. They produce quality written material and excellent delivery.